Valuation Office Agency
Chartered Valuation Surveyor
Reference number: 447284
Salary: £48,886 - £53,251. A Civil Service Pension with an employer contribution of 28.97%
Contract type: Permanent
Working pattern: Flexible working, Full-time, Job share, Part-time
Location: Birmingham, Bristol, Cambridge, Canary Wharf, Cardiff, Carmarthen, Colchester, Croydon, Durham, Eastbourne, Edinburgh, Exeter, Folkestone, Glasgow, Hull, Inverness, Lancaster, Leeds, Liverpool, Manchester, Newcastle upon Tyne, Norwich, Nottingham, Oxford, Plymouth, Preston, Sheffield, Southampton, St Austell, Stoke on Trent, Swansea, Wembley, Wrexham
Brief description- We’re looking for talented Chartered Surveyors who are eager to contribute to vital public services. In this role, you’ll assist us to deliver taxation and benefits support to government and local authorities, working as part of specialist teams and collaborating closely with colleagues across the region.
You will lead on valuations, negotiations, and the provision of expert property advice. Your responsibilities will also include managing complex caseloads, conducting site inspections, overseeing quality assurance processes, and representing the Valuation Office Agency at tribunal.
Applications are welcomed from RICS or IRRV members who are qualified in the Valuation, Real Estate or Rural Pathways.
The Valuation Office Agency (VOA) are the public sector’s property valuation experts and advisers. As one of the largest employers of surveyors in the country, our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.
We champion the values of professionalism, integrity, respect, and innovation. We are committed to providing a collaborative and supportive working environment that encourages every colleague to contribute, grow and excel together. With opportunities to drive your own development and growth, we empower our colleagues to succeed by ensuring support at every step of their career journey.
We’re looking for talented Chartered Surveyors who are eager to contribute to vital public services and assist us to deliver taxation and benefits support to the government and local authorities. You will be able to manage a complex workload within specialist teams and work closely with colleagues across the region.
Applications are welcomed from RICS or IRRV members who are qualified in the Valuation, Real Estate or Rural Pathways.
We are eager to hear from a wide range of people including those of you who are:
- Experienced surveyors looking to develop your professional experience.
- Newly qualified.
- At a point in your career where you need to work more flexibly or part-time to accommodate your home responsibilities or stage in life.
Job description
Chartered Valuation Surveyor – Role Overview
As a Chartered Valuation Surveyor, you’ll be responsible for valuations, negotiations and providing property related advice. You'll manage large caseloads, undertake site inspections, oversee the quality assurance process, and represent the Valuation Office Agency at tribunal.
You could be posted in several areas across the agency including the National Valuation Unit (NVU), the Regional Valuation Unit (RVU), Chief Valuer Group (CVG), Council Tax (CT) and District Valuer Services (DVS) which is the commercial arm of the business, operating in competition with the private sector. Please refer to the attached candidate pack for a brief overview of each business area.
Chartered Valuation Surveyor – Key responsibilities
Please note, these might vary slightly depending on which area of the Agency you are posted to.
- Providing technical valuation and property advice to clients and be able to manage your caseload effectively, delivering quality work.
- Identifying, escalating, mitigating, or managing risks and issues.
- Providing property valuation advice to support local and national taxations.
- Appearance at Valuation Tribunal, and potentially Upper Tribunal (Lands Chamber) as required.
- The confidence to act as the Lead Valuer, giving technical and valuation advice and guidance to other colleagues.
- Marketing sector specific services and being responsible for maintaining and developing client relationships.
- Providing quotes to clients and accurately recording time spent on cases for charging purposes and delivery.
- Supporting and developing our pipeline of trainee surveyors and having oversight of their journey through their APC and coaching peers.
Person specification
You will be able to manage a complex workload within specialist teams and be prepared to work closely with colleagues across the region to deliver for our clients.
Throughout the process, you’ll maintain our high standards for quality, delivering to often demanding deadlines. You will enjoy a varied role that includes regular property inspections and travel, and your skills and experience will enable us to provide an efficient and valuable service right at the heart of the public interest.
Essential Requirement
We are looking for candidates who:
- Are experienced surveyors possessing MRICS/FRICS or are IRRV (hons) qualified in the valuation or real estate pathways.
- We’d also like to hear from you if you’re due to sit the APC in session one of 2026.
- Have excellent interpersonal and communication skills.
- For some roles you will be required to hold a full driving license.
- Are willing to travel as some overnight stays may be required.
- For some roles, candidates must be eligible to join the RICS Valuer Registration Scheme (VRS), criteria as determined by the RICS is as follows:
https://www.rics.org/globalassets/rics-website/media/upholding-professional-standards/regulation/rules-for-registration-of-schemes_2020.pdf
If you are a Chartered Surveyor who has had time away from the profession, please do consider the Valuation Office Agency Returning Surveyors Program 2025. For further information about the programme, please see our page: Returners Programme 2025 - GOV.UK
Licences
Full UK Driving Licence is required.
Qualifications
Full MRICS, FRICS or IRRV (hons) Qualification or due to sit due to sit the APC in session one of 2026. Eligible to join the RICS Valuer Registration Scheme (VRS), criteria as determined by the RICS as per the following link: https://www.rics.org/globalassets/rics-website/media/upholding-professional-standards/regulation/rules-for-registration-of-schemes_2020.pdf
Memberships
MRICS/FRICS or IRRV (hons) membership. We’d also like to hear from you if you’re due to sit the APC in session one of 2026.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Developing Self and Others
Technical skills
We'll assess you against these technical skills during the selection process:
- We will ask some Technical Questions to look for evidence of your relevant expertise and experience.
- We will ask some Technical Questions to assess your understanding of surveying and valuation.
Benefits
Alongside your salary of £48,886, Valuation Office Agency contributes £14,162 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
We offer a range of flexible working options, a generous leave allowance that starts at 25 days and goes up to 30 days after 5 years’ service and a Civil Service Pension with an average employer contribution of 28.97%.
- Learning and development tailored to your role..
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- Family friendly policies including 26 weeks full pay for maternity, adoption or shared parental leave.
- Employee Assistance Programme offering comprehensive wellbeing support.
To learn more about the extensive benefits we can offer you as a VOA employee please download our Benefits Booklet VOA_benefits_booklet.pdf (publishing.service.gov.uk)
Closing date: 26 February 2026.
