FAQ's

I can't upload my CV.

If you can’t upload your CV it is usually because of issues around format or file name. It should only be a text file with no photos or images and a maximum size of 1mb. We recommend using your first and last name as the document name. Check that the file name doesn’t include any other characters such as ‘&’ or apostrophes and that it ends in ‘.doc’. Internet cookies can also cause issues so deleting your cookies can help (an internet search will show you how to do this).

I have forgotten or need to reset my job seeker password.

Click here and use this link to reset your password.

I have seen a job advertisement onsite, can I get some more information on the role or the recruiters contact details?

We only have the information you can already see in the advert and we are unable to pass on specific employer contact details.

I applied for a job but have not heard back.

We know this can be frustrating and in an ideal world every application would get a personal response. Recruiters and employers will always be in touch if they feel your skills and experience match the role.

Can I hide my profile and CV from certain recruiters?

Your CV is only visible to employers who have paid for access and you can specify which companies you would prefer not to see your profile and CV. To do this log into your account and ...

I want to delete my account and profile.

To remove your profile and details you will need to log into your account.... we keep no record of any of your personal information, contact details or career history.